After-Sales Support
At IndiaFont, we're committed to helping you get the most out of your software. All licensed users receive dedicated after-sales support.
What's Included
Every IndiaFont license includes access to our support services:
Technical Support
- •Installation and setup assistance
- •Troubleshooting software issues
- •Resolving activation and login problems
- •Performance optimization guidance
Feature Assistance
- •Learning how to use IndiaFont features
- •Guidance on Quick Calligraphy, Letter Variables, and other tools
- •Help with EffectX Studio tools
- •Export and integration support (CorelDRAW, Illustrator)
Account Support
- •License management
- •Device activation queries
- •Account-related assistance
How to Contact Support
Primary Support Channel: Email
Our main support channel is email. This ensures we can properly track and resolve your queries.
Email: support@indiafont.com
When contacting support, please include:
- •Your registered email address
- •A clear description of your issue
- •Screenshots if applicable (helps us understand the problem faster)
Response Time
- •Typical response within 24-48 hours
- •Complex issues may take additional time to investigate
Additional Support (Select Cases)
In certain situations, we may offer WhatsApp or phone support for urgent matters. This is provided on a case-by-case basis after initial email contact.
Support Hours
Monday to Saturday
10:00 AM - 7:00 PM IST
Note: Queries received outside business hours will be addressed on the next working day.
Self-Help Resources
Before contacting support, you may find quick answers in:
- •Knowledge Base - Detailed guides and tutorials
- •FAQ - Frequently asked questions
- •Video Tutorials - Step-by-step video guides
Tips for Faster Resolution
- 1.Check the Knowledge Base first - Many common questions are already answered
- 2.Provide details - Include your registered email and describe the issue clearly
- 3.Attach screenshots - Visual information helps us understand problems quickly
- 4.One issue per email - Helps us track and resolve each problem efficiently
Our Commitment
We strive to provide helpful, timely support to all our users. Your success with IndiaFont is our priority, and we're here to ensure you can create stunning calligraphy with ease.