Privacy Policy

IndiaFont, operated by ArtoMania Studio Pvt Ltd, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and software.

1. Introduction

This Privacy Policy applies to all information collected through our website at indiafont.com, our desktop software applications, and any related services, sales, marketing, or events.

By accessing our website or using our software, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our data practices, please discontinue use of our services.

2. Information We Collect

We collect various types of information to provide and improve our services. The data we gather falls into the following categories:

2.1 Personal Information

When you make a purchase, create an account, or contact us for support, we may collect:

• Contact Details: Your name, email address, phone number, and billing address.
• Account Credentials: Username, password (stored in encrypted form), and license keys associated with your purchase.
• Payment Information: Credit card numbers, UPI IDs, or other payment details. Note that payment processing is handled by secure third-party processors, and we do not store complete payment credentials on our servers.
• Support Communications: Records of your interactions with our customer support team, including email correspondence and chat logs.

2.2 Technical Information

When you use our website or software, certain technical data is collected automatically:

• Device Information: IP address, browser type and version, operating system, and unique device identifiers.
• Usage Analytics: Pages visited, time spent on each page, navigation patterns, and feature usage within the software.
• Software Diagnostics: Installation identifiers, license validation requests, crash reports, and error logs to help us improve stability.

3. How We Use Your Information

The information we collect serves several essential purposes:

• Processing your orders and delivering purchased products and services.
• Creating and managing your user account.
• Validating software licenses to prevent unauthorized usage.
• Sending transactional communications such as purchase confirmations, license keys, and important updates.
• Providing customer support and responding to your inquiries.
• Sending promotional materials and newsletters (only with your explicit consent).
• Analyzing usage patterns to enhance our products and user experience.
• Detecting, preventing, and addressing fraud, security issues, or technical problems.
• Complying with legal obligations and regulatory requirements.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

You can manage your cookie preferences through your browser settings. For detailed information about the types of cookies we use, please refer to our Cookie Policy.

5. Data Sharing and Disclosure

We respect your privacy and limit the sharing of your personal information. We may share data in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our business, including payment processors, email service providers, and analytics platforms. These providers are contractually obligated to protect your data.
• Legal Compliance: When required by law, court order, or government authority to disclose information.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of company assets, your data may be transferred as part of the transaction.
• Protection of Rights: To protect the rights, property, or safety of IndiaFont, our users, or the public.

Important: We never sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of sensitive data during transmission (SSL/TLS) and at rest.
• Secure server infrastructure with regular security updates and patches.
• Periodic security audits and vulnerability assessments.
• Strict access controls and authentication protocols for our systems.
• Employee training on data protection and privacy best practices.

While we take extensive precautions, please be aware that no method of data transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Retention periods are determined by:

• The duration of your active subscription plus 7 years for tax and legal compliance.
• Requirements under applicable laws and regulations.
• The need to resolve disputes and enforce our agreements.

When your data is no longer required, we securely delete or anonymize it in accordance with our data retention procedures.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data. These may include:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request that we correct any inaccurate or incomplete data.
• Right to Deletion: Request the deletion of your personal data, subject to legal retention requirements.
• Right to Opt-Out: Unsubscribe from marketing communications at any time.
• Right to Data Portability: Request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us at privacy@indiafont.com. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to external websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these third-party sites.

We encourage you to review the privacy policy of any external site you visit. IndiaFont is not responsible for the privacy practices of third-party websites.

10. Children's Privacy

Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18.

If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information from our systems.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with this Privacy Policy and applicable laws.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by updating the "Last updated" date at the top of this page.

We encourage you to review this policy regularly to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

• Email: privacy@indiafont.com
• Phone: +91 7378 456 633
• Address: ArtoMania Studio Pvt Ltd, City Vista, A14, Nagar Road, Kharadi, Pune, Maharashtra 411014, India