Refund Policy
At IndiaFont, we want you to be confident in your purchase. We offer a free 7-day trial so you can fully evaluate the software before buying.
Try Before You Buy
We strongly encourage using the free trial before purchasing:
- •Test all features
- •Check compatibility with your system
- •Explore fonts and tools
- •Make an informed decision
Since a comprehensive trial is available, refunds are evaluated on a case-by-case basis.
Refund Eligibility
Refunds may be considered in the following situations:
Eligible for Refund
- 1.Technical Issues (Unresolvable)
- Software doesn't function on your system
- Our support team is unable to resolve the issue within 7 days of your support request
- Must be reported promptly after purchase
- 2.Duplicate Purchase
- Accidentally purchased the same license twice
- Contact us immediately if this occurs
- 3.Unauthorized Transaction
- Payment made without your authorization
- Additional verification may be required
NOT Eligible for Refund
- 1.Change of Mind
- Deciding you no longer need the software after purchase
- This is why we offer a free trial - please use it!
- 2.Request After 15 Days
- Refund requests submitted more than 15 days after purchase
- 3.Terms Violation
- License suspended due to Terms of Service violation
- 4.Feature Expectations
- Expecting features not advertised or documented
- 5.Compatibility Issues
- System doesn't meet published requirements
- Third-party software conflicts
- Please check system requirements before purchasing
How to Request a Refund
If you believe you qualify for a refund:
- 1.Email us at support@indiafont.com
- 2.Subject line: "Refund Request - [Your Order Number]"
- 3.Include:
- Your registered email address
- Order number or transaction ID
- Detailed reason for refund request
- Screenshots of any errors (if technical issue)
- 4.Wait for response - We review requests within 3-5 business days
For Technical Issues
Our support team will first attempt to resolve the problem. A refund is only processed if we cannot provide a solution.
Refund Processing
If approved:
- •Refunds are processed within 7-10 business days
- •Funds return to original payment method
- •Bank processing may take additional 5-7 days
Important Notes
- •Refunds are evaluated case-by-case
- •We recommend using the free trial before purchasing
- •Contact support before filing any chargeback
- •Unauthorized chargebacks may result in license termination
Contact Us
For refund inquiries:
- •Email: support@indiafont.com
- •Response time: 24-48 hours
For complete details, see our full Refund Policy page.